IT Business Partner - Operations
- Hybrid
Job description
IT Business Partner - Operations
Tony’s Chocolonely exists to make 100% Exploitation Free the norm in chocolate. Not only our chocolate, but all chocolate world-wide! Our main mission is to fight for equality and fairness – it inherently affects how we aspire to do business. We’re crazy about chocolate & serious about people.
We're excited to announce an opening for an IT Business Partner for Operations to join our dynamic international IT team! As we accelerate our growth worldwide, especially in the US, we're expanding our logistic operations, and this is your chance to be a pivotal player in our next growth phase within the chocolate industry.
In this role, you'll focus on designing, expanding and supporting the IT systems supporting our chocolate manufacturing, warehousing and distribution, ranging from order routing systems to ecommerce and EDI handling.
We’re seeking a candidate with an IT background and extensive experience in supporting operations and logistic processes.
Join us in shaping the future of our brand!
What you will do:
- You will drive the technical roadmap for Operations, creating and updating the technical roadmap and aligning functional wishes, demands and changes from our supply chain colleagues with overall IT goals, roadmap, budget and dependencies
- You will maintain relations with our IT partners to manage development, ensure they deliver and document according to Tony’s standards
- You will manage key responsibilities, ensuring that our IT systems and processes are aligned with existing and new operational partners such as our factory, third party logistics partners, co-Manufacturers and co-packers
- You will manage change together with our Software Test Engineer, developing standardized test plans for manual and automated tests and together with our Security Officer keeping our operations systems
- You will design and develop for scale together with Operations stakeholders you create business cases and functional requirements to automate manual processes with the goal of reducing user time spent and mistakes made and prepare our operational processes and systems for rapid growth
Job requirements
- 3 to 5 years of direct experience with Operations IT systems, working in an international and complex distributions systems
- EDI and integration experience connecting IT systems with vendors, customers through EDI and API’s.
- Strong analytical background, with experience in translating operational processes to functional requirements for IT partners.
- Extensive experience with operational IT systems such as ERP, planning, forecasting and WMS systems.
- Proficient in change and project management methodologies, such as SCRUM and Agile.
- Skilled in setting objectives for IT partners that align with broader organizational goals and drive mutual success.
- Excellent communication skills, with the ability to collaborate cross-functionally with operations, finance, and sales teams, both internally and externally.
- Embodies our core values: outspoken, willful, entrepreneurial, and always making you smile. A strong believer in Tony's mission and vision.
Sounds like you?
Are you passionate about making a difference in the world? Look no further! If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you! Please send your direct application, no agencies. We can't wait to hear from you!
Everybody is welcome to apply. From classics to limited editions, we know that different flavors make life more inspiring. And not just in our chocolate assortment. At Tony’s, we welcome everyone with equal enthusiasm – regardless of race, color, age, gender, sexual orientation, nationality, disability, or parental or veteran status. Even if your skillset or experience doesn’t 100% align with a specific role, we still encourage you to apply.
- New York City, United States
or
- New York City, United States
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