Internship, Global Ecommerce team

Why we are here  
Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand. Through Tony's Open Chain (TOC), mission allies like Albert Heijn, Ben & Jerry's, Jokolade, and Aldi have embraced a fairer, more transparent supply chain for their chocolate.   

Now we are on the hunt for our new  E-commerce Intern to join our Homebase team in Amsterdam!   This internship offers a unique opportunity to gain hands-on sales experience within the e-commerce channel in a growing company, all while making a significant positive impact in the world of cocoa.  

Here’s what you’ll learn:  

• Business insights: understand how an FMCG company runs, including the relevance of KPIs and departments, key processes, and influencing customer behaviour.  

• E-commerce: gain understanding of how a brand succeeds in an online environment and how to work with key e-commerce tools, such as Shopify and Google Analytics.

• Sales: learn the sales process for online customers, build a customer focused mind and execute growth plans.  

• Stakeholder management: get insights into all features within e-commerce and learn how to work with customers to increase revenue, and how to work with our internal stakeholders.  

Here’s what you’ll do:  

• Support smooth campaign or product launches (e.g. Christmas, Easter..) by being involved in the full campaign process: support with defining the campaign objectives for the online channels, creating the creative and copywriting brief, creating the content in Shopify and monitoring performance once it's live.    

• Support on improving our Shopify-based webshop and help optimize our customer journey based on UX insights, performance and customer pain points.  

• Support the team in their marketing and sales activities, for example by being involved in SEO optimizations or new feature developments.  

• Work with cross-functional teams (creative, brand comms, customer service) and market teams on a regular basis and support when needed. 

Job requirements:  

• You’re studying for a relevant commercial HBO/university degree and are looking to gain practical experience in a real work environment with a sales focus.  

• You are comfortable in working in English.  

• Raise the bar. Challenge yourself and team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them.  

• Believe wholeheartedly in Tony’s mission. You live our core values: outspoken, In it together, Makes your smile, Entrepreneurial and Raise the bar.  

Here are the hard facts:  

• Starting on September 1st, you'll be part of our Tony's team for 6 months.  

• We are all about being more in person than apart; this means we offer flexibility but see each other in our Amsterdam office on average 3-4 days a week.  More is fine!  

• You’ll be living in the Netherlands and enrolled in a school for the duration of the internship.  

Here's what you can expect from us:  

• You'll be part of an enthusiastic team of driven colleagues who share your love for Tony's and our commitment. We're a fast-growing international company, and we believe in doing things differently.  

• As an intern, you'll have the opportunity to directly contribute to the success of Tony's Chocolonely. You'll be challenged to raise the bar and make a real impact in the world.  

• You'll have 14 vacation days over the six-month period, and we'll provide you with a monthly €550 internship allowance for a full-time (40 h) internship.  

• Our office in Amsterdam Houthavens is a pretty sweet workplace - you'll enjoy a free fresh and tasty lunch, and plenty of snacks. We know how to work hard, but we also know how to have fun. And of course, you get to take home as much chocolate as you can carry.  

Sounds like you?  

If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you!  

Everybody is welcome to apply. From classics to limited editions, we know that different flavors make life more inspiring. And not just in our chocolate assortment. At Tony’s, we welcome everyone with equal enthusiasm – regardless of race, color, age, gender, sexual orientation, nationality, disability or veteran status. Crazy about chocolate, serious about people.