HR Specialist, West Africa

Why we are here   

Tony’s Open Chain aims for systemic change in the cocoa industry, focusing on higher cocoa prices, human rights and environmental protection. Together with all its partners, Tony's Open Chain works towards a future where cocoa farmers are enabled to earn at least a living income, where children can go to school, learn and play and where forests are protected. 

Through Tony's Open Chain (TOC), a group of committed companies (brands and retailers) – we call them mission allies - have embraced a fairer, more transparent supply chain for their chocolate too. By joining Tony’s Open Chain and employing ethical sourcing and purchasing practices for their cocoa, they play a crucial role in spreading awareness and increasing cocoa bean volumes sourced through Tony’s Open Chain. With incredibly tasty chocolate, Tony’s Chocolonely  is the founding Mission Ally of Tony’s Open Chain; leading by example, demonstrating that ethical practices and success can go hand in hand. 

What you will do 

As our new HR Specialist for West Africa, you work closely with the teams in Ghana and Côte d’Ivoire to ensure people activities are delivered effectively and in line with Tony’s business objectives. You help translate global HR practices into locally relevant and compliant ways of working. You provide practical guidance to managers and employees across the employee lifecycle. You contribute to building clear, consistent HR processes that enable teams to perform well and develop in their roles. You collaborate with the wider People & Culture team to ensure alignment and continuous improvement. The role is based in Abidjan.  

All wrapped up, in this role you will:   

• Partner with country managers and people managers in Ghana and Côte d’Ivoire on recruitment, onboarding, performance management, wellbeing, employee relations and offboarding.

• Act as a first point of contact for employees on HR-related questions, providing clear information and direction.

• Translate and implement global HR policies, learning initiatives and growth processes within the local context.

• Coordinate payroll and people operations activities; ensuring accurate data, reporting and compliance.

• Coordinate employee engagement surveys, support follow-up actions and contribute to team development activities.

• Work with the wider People & Culture team and external stakeholders to improve people processes and practices.

Our Ideal New Flavour: 

• Relevant experience working in an HR or employee-related role in an international or scaling environment. 

• Fluent verbal and written communication skills in French and English, with the ability to adapt messaging to different audiences. 

• Strong planning and prioritization skills, with the ability to manage multiple topics in a dynamic setting. 

• A high level of care and responsibility when handling employee data and sensitive information. 

• The ability to build effective working relationships across cultures and functions. 

• Willingness to travel to Accra, Ghana (10-20%) to stay aligned with local teams. 

• Believe wholeheartedly in Tony’s purpose. You live our core values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile. 

Our benefits (the icing on the cake)    

We offer a wide range of additional benefits, including a company bonus, 28 holidays, a communication allowance, a medical insurance, but also inspirational team updates and unforgettable events. The gross annual compensation (13 months) range for this role is between 20,000,000 and 25,000,000 CFA depending on your skills and experience. 

Sounds like you?    

Are you passionate about making a difference in the world? Look no further! If you are ready to take the chocolate industry to new heights with us, we would love to hear from you. Please send your direct application, no agencies. We can't wait to hear from you! 

At Tony's we are convinced that diversity of thought, background and perspectives will make us stronger (...just like the different flavors of our chocolate assortment). Our mission is founded on principles of equity and justice, and we are actively seeking candidates who bring new perspectives and life experiences, especially from underrepresented groups. We look forward to your application!