General Program Assistant for Tony’s Open Chain

Why we are here   

Tony’s Open Chain aims for systemic change in the cocoa industry, focusing on higher cocoa prices, human rights and environmental protection. Together with all its partners, Tony's Open Chain works towards a future where cocoa farmers are enabled to earn at least a living income, where children can go to school, learn and play and where forests are protected.

Through Tony's Open Chain (TOC), a group of committed companies (brands and retailers) – we call them mission allies - have embraced a fairer, more transparent supply chain for their chocolate too. By joining Tony’s Open Chain and employing ethical sourcing and purchasing practices for their cocoa, they play a crucial role in spreading awareness and increasing cocoa bean volumes sourced through Tony’s Open Chain.

With incredibly tasty chocolate, Tony’s Chocolonely  is the founding Mission Ally of Tony’s Open Chain; leading by example, demonstrating that ethical practices and success can go hand in hand.

What you will do 

We are seeking a General Program Assistant to support the implementation of our field activities by providing day-to-day administrative, operational, and logistic support to the team to ensure smooth and efficient functioning of the activities. The role contributes to the overall team's effectiveness through the coordination, organization, and execution of tasks across our team of 5 sourcing principles specialist (Human rights and community development, Productivity & Environment, Strong Coops) & Operations (Traceability, Data). The role reports into the Human Rights and Community Development Specialist.

All wrapped up, in this role you will:   

• Support field operations: You deliver trainings on our Human Rights and CLMRS framework, You help roll out programs in productivity, environment, traceability and cooperative strengthening, You make sure field activities happen safely, smoothly, and on time.

• Be the bridge: You work closely with cooperative focal points, sustainability managers and technical teams, You join partner meetings, AGMs, community sessions & field visits, You share feedback, flag challenges, and keep communication flowing between partners and our specialists.

• Keep us running: You prepare reports after meetings and field visits, You manage documents, budgets, materials, and training resources, You organize logistics for missions — from venues and attendance lists to equipment and materials,  You make sure materials get where they need to go.

• Help us track progress: You collect field data, You compile and submit reports, You support accurate documentation and audit‑ready processes.

Our Ideal New Flavour: 

• You have 2+ years of experience working with cocoa cooperatives or sustainability/ human rights programs

• You hold a relevant degree (minimum bachelor)

• You have experience juggling multiple stakeholders

• You have strong communication skills in local contexts and speak fluent French and basic English

• You love data and detail (yes, really) and have Microsoft Word & Excel skills that make your colleagues smile

• You are open to fieldwork & frequent travel (around 40-50%)

• Believe wholeheartedly in Tony’s purpose. You live our core values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile. 

Our benefits (the icing on the cake)    

We offer a wide range of additional benefits, including a company bonus, 28 holidays, medical insurance, field travel allowance, but also inspirational team updates and unforgettable events.

The gross annual compensation (13 months) range for this role is between 6 500 000 – 8 000 000 CFA depending on your skills and experience.

Sounds like you?    

Are you passionate about making a difference in the world? Look no further! If you are ready to take the chocolate industry to new heights with us, we would love to hear from you. Please send your direct application, no agencies. We can't wait to hear from you! 

At Tony's we are convinced that diversity of thought, background and perspectives will make us stronger (...just like the different flavors of our chocolate assortment). Our mission is founded on principles of equity and justice, and we are actively seeking candidates who bring new perspectives and life experiences, especially from underrepresented groups. We look forward to your application!