eCommerce Account Manager - 5 months' contract

Why we are here   
Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes an impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand. Through Tony's Open Chain (TOC), mission allies like Albert Heijn, Ben & Jerry's, Jokolade, and Aldi have embraced a fairer, more transparent supply chain for their chocolate.  

Now we are on the hunt for an interim cover for our eCommerce Account Manager role in Amsterdam! This is a unique opportunity to gain hands-on sales experience in a growing impact company, all while making a significant positive impact in the world of cocoa.   

Here’s what you’ll do 

The #1 goal of this role is to manage the outlined e-commerce commercial reseller strategy in the Netherlands. You will execute the strategy on assortment, merchandising, and promotions, while maintaining solid relationships with our B2C pure player accounts. 

You will be part of our Benelux sales team in Amsterdam and report directly to the E-commerce & Direct Sales Manager. 

All wrapped up 

• Oversee and execute the e-commerce B2C reseller strategy. You will manage key reseller and gifting accounts such as Bol.com, Greetz, Hallmark, Topbloemen, and Kaartje2go. 

• You will deliver professional account management with a smile and achieve maximum turnover growth to remain leading in this channel. 

• Analyze the data from our regular and Easter seasonal sales and finetune growth strategies in preparation for our Sinterklaas and Christmas seasonal sales. You refine the assortment, maximize promotional slots and visibility placements, define new opportunities and manage smart media investments on Bol together with our marketplace agency. 

• Manage our waste with key partners TooGoodToGo and Foodello. 

• Experienced in developing and executing online sales strategies with key accounts within the FMCG industry. You have experience managing online (grocery/gifting/consumer product) resellers and/or marketplaces in the Netherlands. 

• You’re a go-getter who can manage accounts and relationships smoothly, with solid business acumen and a commercial eye. You always aim to raise the bar for yourself, Tony’s and our competitors. 

• You’re comfortable in a dynamic, fast-changing environment and like to do things differently 

• Speak fluently both Dutch and English 

• Raise the bar. You challenge yourself and Team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them.  

• You believe wholeheartedly in Tony’s mission. You live our core values: outspoken, willful, entrepreneurial and makes you smile.  

Here are the hard facts:   

• Starting end of April 2025, you'll be part of our Tony's team until the end of September (5 months’ fixed term contract on our payroll). 

• We are all about being more in person than apart; this means we offer flexibility but see each other in our Amsterdam office on average 2-3 days a week. More is great too!   

Our benefits (the icing on the cake) 

At Tony's you will get the opportunity to be part of something extraordinary; first and foremost, by making a real impact in the world but also enjoying the nice benefits we provide as you help us succeed. We’re dedicated to enabling all Tonys to grow and develop their careers and therefore we offer training programs, regular feedback cycles, and coaching. We also offer a wide range of additional benefits, including a free lunch, minimum of 28 holidays annually, inspirational team updates, unforgettable quarterly events, and unlimited chocolate. 

But we also know chocolate won’t cover the bills, so we’ve made sure your salary is just as rewarding. For this role that means a salary between €54-67k (including the 8% holiday pay) on an annual basis full-time, pro-rated to 5 months.

Sounds like you?   

If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you!   

Everybody is welcome to apply. From classics to limited editions, we know that different flavors make life more inspiring. And not just in our chocolate assortment. At Tony’s, we welcome everyone with equal enthusiasm – regardless of race, color, age, gender, sexual orientation, nationality, disability or veteran status. Crazy about chocolate, serious about people.