Demand Planning Analyst

Why we are here

Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand.

As Tony’s continues to scale globally, strong demand forecasting is critical to ensuring we make the right decisions, improve planning efficiency, and support sustainable growth. By bringing data, insights and forecasting excellence together, we can better serve our customers while maximizing our impact.

What you will do

As our Demand Planning Analyst, you are responsible for generating, maintaining and continuously improving Tony’s statistical baseline forecast. The statistical forecast is the starting point for decision making; success in this role comes from continuously improving forecast quality through a combination of forecasting techniques, business understanding and stakeholder input.

You work closely with Commercial, S&OP and Supply Planning teams to validate and challenge forecast assumptions, ensuring commercial plans, product launches, promotions and market developments are accurately reflected in the forecast. You own forecast performance and continuously improve Forecast Accuracy, Forecast Bias and Forecast Value Add through robust statistical forecasting and effective business partnering and support Tony’s growth ambitions globally.

You will support Tony's forecasting transformation journey and contribute to the implementation and continuous improvement of forecasting tools, models and planning capabilities.

In your first months, you will focus on understanding Tony’s markets, products and planning processes while establishing strong forecasting foundations. Over time, you will become a trusted partner who identifies opportunities, drives continuous improvement and helps evolve our forecasting tools, models and processes.

All wrapped up

• Generate, maintain and continuously improve the statistical baseline forecast, ensuring forecast outputs provide a robust foundation for commercial review, demand planning and S&OP decision making.

• Challenge and validate commercial assumptions, promotional plans, product launches and market events by leveraging forecast data, historical performance and demand insights.

• Own and maintain forecasting performance metrics including Forecast Accuracy (FCA), Forecast Bias and Forecast Value Add (FVA), ensuring transparency and continuous improvement.

• Provide analytical leadership within the monthly S&OP process by preparing forecast.

• Translate forecast outputs and demand trends into actionable insights, highlighting risks, opportunities and demand drivers.

• Create insights, performance reviews and scenario analyses that support business decision-making.

• Ensure high-quality, complete and reliable demand data through validation processes and governance standards.

• Apply segmentation methodologies and planning logic to enable differentiated forecasting and planning approaches.

• Support the ongoing development and optimization of forecasting tools and solutions such as Jedox and related platforms.

Our new flavor

• You have hands-on experience maintaining demand forecasts, statistical forecasts, forecast performance metrics or planning processes.

• You have Hands-on experience applying statistical forecasting techniques and measuring forecast performance through metrics such as Forecast Accuracy, Bias and Forecast Value Add.

• Experience within FMCG is strongly preferred.

• You understand how forecasts are created, challenged and improved within a business planning process and are comfortable translating data into practical decisions.

• You work effectively with a wide range of stakeholders and can explain complex topics in a simple and engaging way.

• You are proactive, ownership-driven and comfortable working independently while collaborating across teams and markets.

• You are a structured problem solver with a continuous improvement mindset and a passion for forecasting excellence.

• You are experienced with advanced Excel and Power BI.

• Experience with forecasting and planning solutions such as Jedox is an advantage. 
  

Our benefits (the icing on the cake) 

At Tony's you will get the opportunity to be part of something extraordinary; first and foremost, by making real impact in the world but also enjoying the nice benefits we provide as you help us succeed. We’re dedicated to enabling all Tonys to grow and develop their careers and therefore we offer training programs, regular feedback cycles, coaching and a generous L&D budget. We also offer a wide range of additional benefits, including a luxurious vege-lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events and unlimited chocolate. But we also know chocolate won’t cover the bills, so we’ve made sure your salary is just as rewarding, for this role that means a salary between 55k - 69k on a yearly basis, including holiday pay.  

Sounds like you?

Are you passionate about making a difference in the world? Look no further! If you're ready to help shape the future of chocolate with us, we'd love to hear from you! Please send your direct application, no agencies. We can't wait to hear from you! As we ask many questions during the application, a motivation letter is not required. If you do send one, make sure it’s genuine!

At Tony's we are convinced that diversity of thought, background and perspectives will make us stronger (...just like the different flavors of our chocolate assortment). Our mission is founded on principles of equity and justice, and we are actively seeking candidates who bring new perspectives and life experiences, especially from underrepresented groups. We look forward to your application!