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Operations Intern


Job description

We are on the hunt for an Operations intern to join our Operations team based in Amsterdam! As an Operations Intern at Tony's Chocolonely, you'll be an integral part of our mission to create the best customer experience possible. Your role will go beyond just fulfilling orders; you'll play a crucial role in ensuring the smooth operation of Tony's warehousing, distribution, and logistics network.

Your responsibilities will include helping us maintain optimal inventory levels at our primary stock location and web shop fulfillment hubs, ensuring that every order is delivered on time and in full. You'll be at the forefront of our commitment to excellence in customer contact, ensuring that every interaction reflects the joy and quality synonymous with Tony's Chocolonely.

At Tony's Chocolonely, we don't just craft delicious chocolate; we're on a journey to reshape the cocoa industry and create a world where chocolate is synonymous with fairness and sustainability. If you're ready to embark on a flavorful adventure and contribute to a purpose-driven organization, join us as an Operations Intern and be part of something sweet and impactful!

Here’s what you’ll do:

  • Help create the best customer contact Tony’s can have.
  • Help enable smooth operation of Tony’s warehousing, distribution and logistics network.
  • Support in managing inventory at our primary stock location and web shop fulfilment hubs.
  • Support in making sure all orders are being delivered on time and in full.
  • Help manage order data and sales data to report upcoming waste/shorts for seasonals.

But that’s not all! Based on the areas you’d like to develop in, you’ll work on one or more of these exciting tasks:

  • Support in coordinating and communication with 3PL Logistics, sales and B2B customers for day to day order management
  • Collaborating on Stock and BBD coordination with warehousing
  • Help in managing order data and sales data to report upcoming waste/shorts for seasonals

Job requirements

  • You’re studying for an HBO/university degree in a Logistics or Supply Chain direction and are looking to gain practical experience in a real work environment within a driven Operations team.
  • You are fluent in both English and Dutch.
  • You are analytical and detail oriented.
  • Confidence in initiating and maintaining professional conversations with diverse colleagues.
  • Believe wholeheartedly in Tony’s mission. You live our core values: outspoken, willful, entrepreneurial and makes you smile.
  • Raise the bar. Challenge yourself and team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them.
  • Last but not least, you can deal smoothly with the challenges that come with a growing company, and positively contribute to team Tony's performance.

Here are the hard facts:

  • Starting on September 2nd, you'll be part of our dynamic and passionate team until February 28th.
  • We are all about being more in person than apart; this means we offer flexibility but see each other in our Amsterdam office on average 3 days a week. More is fine!
  • You’ll be living in the Netherlands for the duration of the internship.

Here's what you can expect from us:

  • You'll be part of an enthusiastic team of great, driven colleagues who share your love for our mission and Tony's Chocolonely. We're a fast-growing international company, and we believe in doing things differently. You'll be challenged to raise the bar and make a real impact.
  • As an intern, you'll have the opportunity to help build Tony's Chocolonely and make a real difference in the world.
  • You'll have 14 vacation days over the six-month period, and we'll provide you with a 500 Euros / month internship allowance for a full-time internship.
  • Our office in Amsterdam is pretty sweet - you'll enjoy a super tasty lunch and plenty of snacks. We know how to work hard, but we also know how to have fun. And of course, as much chocolate as you can carry.
  • Amsterdam, Netherlands


  • Amsterdam, Netherlands